At Distinct Mastering, accessible from
distinctmastering.com, one of our main priorities is the privacy of our visitors. This Privacy
Policy document contains types of information that is collected and recorded by
Distinct Mastering and how we use it.
If you have additional questions or require more information about our
Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for
visitors to our website with regards to the information that they shared and/or
collect in Distinct Mastering. This policy is not applicable to any information
collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to
its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why
you are asked to provide it, will be made clear to you at the point we ask you
to provide your personal information.
If you contact us directly, we may receive additional information about you
such as your name, email address, phone number, the contents of the message
and/or attachments you may send us, and any other information you may choose to
provide.
When you register for an Account, we may ask for your contact information,
including items such as name, company name, address, email address, and
telephone number.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our websiteImprove, personalize, and expand
our websiteUnderstand and analyze how you use our websiteDevelop new products,
services, features, and functionalityCommunicate with you, either directly or
through one of our partners, including for customer service, to provide you
with updates and other information relating to the website, and for marketing
and promotional purposesSend you emailsFind and prevent fraud
Log Files
Distinct Mastering follows a standard procedure of using log files. These
files log visitors when they visit websites. All hosting companies do this and
a part of hosting services' analytics. The information collected by log files
include internet protocol (IP) addresses, browser type, Internet Service
Provider (ISP), date and time stamp, referring/exit pages, and possibly the
number of clicks. These are not linked to any information that is personally
identifiable. The purpose of the information is for analyzing trends, administering
the site, tracking users' movement on the website, and gathering demographic
information.
Cookies and Web Beacons
Like any other website, Distinct Mastering uses "cookies". These
cookies are used to store information including visitors' preferences, and the
pages on the website that the visitor accessed or visited. The information is
used to optimize the users' experience by customizing our web page content
based on visitors' browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the
advertising partners of Distinct Mastering.
Third-party ad servers or ad networks uses technologies like cookies,
JavaScript, or Web Beacons that are used in their respective advertisements and
links that appear on Distinct Mastering, which are sent directly to users'
browser. They automatically receive your IP address when this occurs. These
technologies are used to measure the effectiveness of their advertising
campaigns and/or to personalize the advertising content that you see on
websites that you visit.
Note that Distinct Mastering has no access to or control over these cookies
that are used by third-party advertisers.
Third Party Privacy Policies
Distinct Mastering's Privacy Policy does not apply to other advertisers or
websites. Thus, we are advising you to consult the respective Privacy Policies
of these third-party ad servers for more detailed information. It may include
their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options.
To know more detailed information about cookie management with specific web
browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose
the categories and specific pieces of personal data that a business has
collected about consumers.
Request that a business delete any personal data about the consumer that a
business has collected.
Request that a business that sells a consumer's personal data, not sell the
consumer's personal data.
If you make a request, we have one month to respond to you. If you would
like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data
protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal
data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct
any information you believe is inaccurate. You also have the right to request
that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your
personal data, under certain conditions.
The right to restrict processing – You have the right to request that we
restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our
processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we
transfer the data that we have collected to another organization, or directly
to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would
like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using
the internet. We encourage parents and guardians to observe, participate in,
and/or monitor and guide their online activity.
Distinct Mastering does not knowingly collect any Personal Identifiable
Information from children under the age of 13. If you think that your child
provided this kind of information on our website, we strongly encourage you to
contact us immediately and we will do our best efforts to promptly remove such
information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to
review this page periodically for any changes. We will notify you of any
changes by posting the new Privacy Policy on this page. These changes are
effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not
hesitate to contact us.
Answers to common questions about Distinct Mastering and our audio services.
What’s the difference between mixing and mastering?
Mixing balances individual tracks in a song (like vocals, drums, and synths), while mastering is the final polish on the stereo file—ensuring clarity, loudness, and consistency across all playback systems and platforms.
Do I really need mastering if my mix sounds good?
Yes. Even great mixes benefit from mastering. It adds professional loudness, tonal balance, and ensures your track meets industry standards for streaming, vinyl, and digital platforms.
What format should I send my mix in for mastering?
Please send a a 16, 24 or 32-bit WAV or AIFF stereo file, ideally at the bit rate sample rate of your original session. Leave around -3 to -6 dB of headroom and avoid master bus compression unless it's part of your sound. Turn off any limiting on the master bus.
Can I request a mastering sample before purchasing?
Absolutely! We offer all first time clients one free mastered sample so you can hear how your music will sound with our touch. It’s the best way to feel confident before committing to a full project.
What’s the turnaround time for mastering?
Most projects are delivered within 2–3 business days. Rush options are available if you’re on a tight deadline—just let us know.